Frequently Asked Questions

How much does each ticket cost?

The price of each individual ticket is £1.

Who can enter the draw?

This draw is only open to residents of mainland Great Britain (this excludes Northern Ireland, Isle of Man and Channel Islands) and those who are aged 18 and over.

How do I enter?

You can enter online here, or if you have received tickets you can return these with payment and the reply slip provided. If you need additional tickets or would like to request some are sent to you please phone 0370 034 0787.

How will I know if I’ve won?

Winners will be contacted shortly after the draw has taken place on 27 November 2023.

Winners will also be published on our website: https://raffle.firefighterscharity.org.uk/winners/

What are the odds of winning a prize?

Based on our previous raffle from 21 July 2021, each ticket had a 1 in 7,429 chance of winning a prize.

How much does The Fire Fighters Charity make from each ticket?

Based on our 2020 Winter Appeal raffle, we expect the breakdown of each £1 ticket to be:

  • 8p to go towards covering the prize fund.
  • 43p to go the costs of promoting and running the Raffle.
  • The remaining 49p from every ticket sold to go directly to funding the provision of The Fire Fighters Charity’s services to beneficiaries.

Can you claim Gift Aid on my purchase?

Unfortunately no; lottery and raffle draws do not qualify for Gift Aid.

However, if you make a donation with your purchase, we can claim Gift Aid on this donation. If you are eligible for Gift Aid then we can claim it on your behalf if you complete the Gift Aid declaration on the entry form. Please read the declaration regarding Gift Aid carefully to ensure you are eligible.

How do I receive my ticket numbers?

If you purchase your ticket(s) online via this website, you will receive a confirmation email upon completing your purchase with your ticket number(s).

Can I request tickets by post rather than play online?

If you’d prefer to buy your tickets by post, please call our helpline on 0370 034 0787.

I have another question – who can I speak to?

Please call our Helpline on 0370 034 0787.

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